Effective Date: January 2025
By accessing and using our notarial document certification services in Singapore, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you (the "Client") and our notarial services (the "Service Provider"). If you do not agree with any part of these terms, you must discontinue use of our services immediately.
Important: Your continued use of our services following any modifications to these terms constitutes acceptance of such changes. We reserve the right to update these terms at any time without prior notice.
Clients are solely responsible for ensuring that all documents submitted for notarial certification are genuine, accurate, and legally obtained. You warrant that:
Clients must comply with all applicable Singapore laws, regulations, and international conventions governing notarial services. This includes but is not limited to the Legal Profession Act, the Apostille Act, and relevant international treaties. Failure to comply may result in immediate termination of services and potential legal consequences.
For certain documents, personal appearance before the notary may be mandatory. Clients must present themselves with valid government-issued identification and be prepared to verify their identity through additional means if required. Proxy appearances are not permitted unless specifically authorized by law.
Our notarial services are limited to the certification, authentication, and legalization of documents in accordance with Singapore law. We provide:
We do not provide:
While we strive to provide efficient services, processing times may vary depending on document complexity, volume, and verification requirements. Standard processing typically takes 3-5 business days. Express services may be available at additional cost. We are not liable for delays caused by circumstances beyond our reasonable control.
All content on our website, including text, graphics, logos, images, designs, software, and compilation thereof, is the exclusive property of the Service Provider or its licensors and is protected by Singapore and international copyright, trademark, and intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
Clients retain all intellectual property rights to documents submitted for notarization. By using our services, you grant us a limited, non-exclusive license to process, store, and handle your documents solely for the purpose of providing notarial services. We do not claim ownership of your documents or their content.
You may not reproduce, modify, distribute, display, perform, or create derivative works from any content on our website without express written permission. Systematic retrieval of content to create databases or directories is prohibited.
All fees for notarial services are clearly stated and must be paid in full before service completion. Fees are subject to change without prior notice. Current fee schedules are available upon request and are based on document type, complexity, and urgency.
We accept various payment methods including bank transfers, credit cards, and digital payment platforms. All payments must be made in Singapore Dollars unless otherwise agreed. Additional charges may apply for international payment methods.
Fees are generally non-refundable once services have commenced. Refunds may be considered only in cases of service non-delivery due to our fault. Refund requests must be submitted in writing within 14 days of service date.
We maintain strict confidentiality regarding all client documents and information in accordance with professional standards and Singapore's Personal Data Protection Act. All staff members are bound by confidentiality agreements and professional codes of conduct.
Client documents and personal information are stored securely using industry-standard encryption and security measures. We implement physical, electronic, and procedural safeguards to protect your information from unauthorized access, disclosure, or destruction.
Documents and records are retained for the period required by Singapore law, typically seven years from the date of notarization. After this period, documents are securely destroyed unless you request otherwise or legal obligations require extended retention.
While we exercise due diligence and professional care in providing notarial services, we make no warranties regarding the acceptance of notarized documents by third parties, government agencies, or foreign jurisdictions. The validity and legal effect of notarized documents depend on applicable laws and regulations of the receiving jurisdiction.
To the maximum extent permitted by Singapore law:
We maintain professional indemnity insurance as required by Singapore law. However, this does not extend our liability beyond the limitations stated herein. Claims must be notified within reasonable time of discovery.
We may engage third-party service providers for translation, courier, or authentication services. While we select reputable providers, we are not liable for their acts, omissions, or service failures beyond our reasonable control.
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Singapore. Any legal proceedings arising from these terms or our services shall be subject to the exclusive jurisdiction of Singapore courts.
In the event of any dispute, controversy, or claim arising from these terms or our services, the parties agree to the following resolution process:
Arbitration shall be conducted by a single arbitrator appointed by mutual agreement or, failing agreement, by the appointing authority. The seat of arbitration shall be Singapore, proceedings shall be in English, and the arbitrator's decision shall be final and binding on all parties.
All disputes must be brought in the parties' individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Class arbitrations and class actions are not permitted.
We reserve the right to refuse or terminate services at any time if we reasonably believe that documents are fraudulent, services are being used for illegal purposes, or you have breached these terms. In such cases, fees may be forfeited.
Clients may cancel services before commencement with full refund. Cancellations after commencement may result in partial fee retention based on work completed. Written notice is required for all cancellations.
Upon termination, all outstanding fees become immediately due and payable. Provisions regarding confidentiality, intellectual property, liability limitations, and dispute resolution survive termination indefinitely.
These Terms and Conditions constitute the entire agreement between parties and supersede all prior understandings, agreements, or representations, whether written or oral, relating to the subject matter herein.
If any provision of these terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Invalid provisions shall be modified to the minimum extent necessary to make them valid and enforceable.
No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
You may not assign or transfer these terms or any rights hereunder without our prior written consent. We may assign these terms to any affiliate or successor entity without restriction.
Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, war, terrorism, government actions, pandemics, or technological failures.
By using our notarial services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. You confirm that you have the legal capacity to enter into this agreement and that you will comply with all obligations set forth herein.
These terms are designed to protect both parties and ensure professional, compliant notarial services in Singapore.