Cookies Policy

Last Updated: January 2025

Welcome to the Cookies Policy for our Notarial Document Certification Services in Singapore website. This comprehensive policy explains how we use cookies and similar tracking technologies on our website. We are committed to transparency and compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website, you acknowledge that you have read and understood this Cookies Policy and consent to our use of cookies in accordance with the terms outlined herein.

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and deliver information to website owners. Cookies contain information that is transferred to your device's hard drive and stored there. They help us recognize your device when you return to our website and remember your preferences and settings.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website and enable you to navigate through our site and use its features. Without these cookies, services you have requested, such as accessing secure areas of the website or submitting forms for notarial services, cannot be provided. These cookies do not gather information about you for marketing purposes and are exempt from consent requirements under GDPR.

Performance Cookies

Performance cookies collect information about how visitors use our website, including which pages are visited most often and whether users receive error messages. These cookies help us improve the functionality of our website by understanding user behavior patterns. All information collected by these cookies is aggregated and anonymous, and we use it solely to enhance website performance and user experience.

Functionality Cookies

Functionality cookies allow our website to remember choices you make, such as your preferred language, region, or text size. These cookies provide enhanced, personalized features and help us recognize you when you return to our website. The information collected by these cookies may be anonymized and cannot track your browsing activity on other websites.

Targeting/Advertising Cookies

These cookies are used to deliver content that is more relevant to you and your interests. They may be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies remember that you have visited our website and share this information with other organizations, such as advertisers, always in compliance with GDPR requirements.

How We Use Cookies

Our website uses cookies for various purposes to enhance your browsing experience and improve our services:

  • To authenticate users and prevent fraudulent use of user accounts for our notarial services platform
  • To remember your preferences and settings when you visit our website, including language preferences and display settings
  • To analyze website traffic and understand how visitors interact with our content regarding notarial certification services
  • To improve website functionality and optimize the user experience based on behavioral data
  • To provide personalized content and recommendations relevant to notarial document services in Singapore
  • To enable social media features and functionality integration
  • To conduct security measures and protect against malicious activities
  • To comply with legal obligations and regulatory requirements

GDPR Compliance and Consent Mode V2

Consent Management

In compliance with GDPR and implementing Consent Mode V2, we have established a robust consent management framework. When you first visit our website, you will be presented with a cookie consent banner that clearly explains our use of cookies and requests your explicit consent for non-essential cookies. You have the right to accept or reject different categories of cookies independently.

Consent Mode V2 Implementation: We utilize Google's Consent Mode V2, which adjusts how our tags behave based on your consent choices. This advanced system ensures that:

  • Analytics and advertising tags adapt their behavior according to your consent status
  • Conversion modeling occurs when full consent is not granted, using privacy-preserving techniques
  • Your consent preferences are respected across all integrated services
  • Behavioral data is collected only with appropriate consent levels
  • Consent signals are properly communicated to all third-party services
Your Privacy Rights Under GDPR: As a user of our website, you have specific rights regarding your personal data and cookie preferences. You can withdraw your consent at any time, and we provide easy-to-use tools for managing your cookie preferences. Your withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Cookie Duration and Storage

Cookie Category Duration Purpose
Session Cookies Until browser closes Temporary cookies that expire when you close your browser
Persistent Cookies Up to 24 months Remain on your device for a set period or until manually deleted
Authentication Cookies 30 days Keep you logged in to our notarial services portal
Preference Cookies 12 months Remember your settings and preferences

Third-Party Cookies

Our website may contain content and services provided by third parties, which may set their own cookies. We do not control these third-party cookies, and you should check the relevant third-party website for information about how they use cookies. Third-party services we may use include:

  • Analytics Providers: We use analytics services to understand how visitors use our website, which helps us improve our notarial services and user experience
  • Social Media Platforms: Social media plugins may set cookies to enable sharing functionality and track social media engagement
  • Content Delivery Networks: CDN providers may use cookies to optimize content delivery and improve loading speeds
  • Payment Processors: When processing payments for notarial services, payment gateway providers may set cookies for security and fraud prevention
  • Customer Support Tools: Live chat and support widgets may use cookies to maintain conversation history and provide efficient assistance
Important Notice: Third-party cookies are subject to the privacy policies of the respective third parties. We recommend reviewing their privacy policies to understand how they collect, use, and protect your information. We carefully select third-party partners who demonstrate commitment to data protection and GDPR compliance.

Your Control Over Cookies

Managing Cookie Preferences

You have complete control over cookie usage on our website. We provide multiple methods for managing your cookie preferences:

Cookie Preference Center

You can access our Cookie Preference Center at any time to review and modify your consent choices. This tool allows you to enable or disable specific cookie categories based on your preferences. Your choices are saved and applied immediately across our website.

Browser Settings

All modern web browsers allow you to control cookies through their settings. You can configure your browser to:

  • Block all cookies from all websites
  • Block third-party cookies only
  • Delete cookies when you close your browser
  • Notify you when a website tries to set a cookie
  • Create exceptions for specific websites
Google Chrome
Mozilla Firefox
Safari
Microsoft Edge
Opera
Internet Explorer

Please note that blocking or deleting cookies may impact your experience on our website and limit access to certain features. Some functionality, particularly related to secure document submission for notarial services, requires essential cookies to operate properly.

Your Rights Under GDPR